Privacy Policy

Last updated: December 29, 2025

At Cyphex Technologies Pvt Ltd, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

Personal Information: Name, email address, phone number, company name when you sign up or contact us.

Usage Data: How you interact with our services, pages visited, features used.

Device Information: Browser type, IP address, device type for service optimization.

Payment Information: Processed securely through third-party payment processors. We do not store card details.

2. How We Use Your Information

  • Provide and improve our services
  • Process payments and send invoices
  • Send service updates and important notifications
  • Respond to support requests
  • Analyze usage to improve user experience
  • Ensure security and prevent fraud

3. Data Storage & Security

All data is stored on secure servers with AES-256 encryption at rest and TLS 1.3 in transit. We perform regular security audits and vulnerability assessments. Access to personal data is restricted to authorized personnel only.

4. Data Sharing

We do NOT sell or rent your personal information to third parties. We may share data with:

  • Service providers who assist in operating our services (under strict confidentiality)
  • Legal authorities if required by law
  • Business partners with your explicit consent

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications

6. Cookies

We use essential cookies for service functionality and analytics cookies to improve user experience. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, personal data is removed within 30 days, except where retention is required by law.

8. Children's Privacy

Our services are not directed to children under 13. For educational institutions using our LMS, parental consent is required for students under 18.

9. Contact Us

For privacy-related inquiries:

Data Protection Officer
Cyphex Technologies Pvt Ltd
Email: privacy@cyphex.in
Hyderabad, Telangana, India